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=== Comcast Internet availability by state === [[File:Comcast Internet Availability Map.png|thumb|Comcast availability map by ZIP Code]] {| class= "wikitable sortable" |- ! State !! Overall potential coverage area<ref>{{cite web|url=https://www.highspeedinternet.com/providers/comcast|title=Comcast availability by state|publisher=HighSpeedInternet.com|access-date=August 26, 2016}}</ref> |- | [[District of Columbia]] || 97.9% |- | [[Massachusetts]] || 85.4% |- | [[Utah]] || 78.5% |- | [[Illinois]] || 75.9% |- | [[Colorado]] || 75.9% |- | [[Washington (state)|Washington]] || 73.1% |- | [[Pennsylvania]] || 69.1% |- | [[Maryland]] || 69% |- | [[New Hampshire]] || 68.8% |- | [[New Jersey]] || {{N/A}} |- | [[Michigan]] || 60.3% |- | [[Missouri]] || {{N/A}} |- | [[Oregon]] || 57.9% |- | [[Indiana]] || 57.7% |- | [[Georgia (U.S. state)|Georgia]] || 56.4% |- | [[Tennessee]] || 56.0% |- | [[New Mexico]] || 55.4% |- | [[Florida]] || 52.7% |- | [[Connecticut]] || 50.6% |- | [[Minnesota]] || 45.6% |- | [[Virginia]] || 41.5% |- | [[Mississippi]] || 31.9% |- | [[California]] || 31.8% |- | [[Delaware]] || {{N/A}} |} Comcast is the largest provider of [[cable internet access]] in the United States, servicing 40% of the market in 2011.<ref>{{cite web|url=http://www.leichtmanresearch.com/press/031412release.html|title=3 MILLION ADDED BROADBAND FROM TOP CABLE AND TELEPHONE COMPANIES IN 2011|publisher=Leichtman Research Group|date=March 16, 2012|access-date=March 10, 2014}}</ref> As of July 26, 2018, Comcast has 26.5 million high-speed internet customers.<ref>{{Cite web | url=https://seekingalpha.com/news/3374316-comcast-plus-3_6-percent-internet-subs-spur-healthy-profit | title=Comcast +3.6% as Internet subs spur healthy profit| date=July 26, 2018}}</ref> Comcast began offering internet services in late 1996, when it helped found the [[@Home Network]], which sold internet service through Comcast's cable lines. The agreement continued after @Home's merger with [[Excite (web portal)|Excite]].<ref name="@Home">{{cite web|url=https://www.baltimoresun.com/2000/03/30/comcast-cox-extend-excitehome-deal-cable-companies-follow-at-add-access-year/|title=Comcast, Cox extend Excite@Home deal|work=The Baltimore Sun|author=BLOOMBERG NEWS|date=March 30, 2000|access-date=February 19, 2014}}</ref> When the combined company Excite@Home filed for bankruptcy in 2002, Comcast moved their roughly 950,000 internet customers completely onto their own network.<ref name="@HomeMerge">{{cite news|url=https://www.nytimes.com/2002/01/04/business/technology-comcast-copes-with-internet-problems.html|title=TECHNOLOGY; Comcast Copes With Internet Problems |work=[[The New York Times]]|author=MATT RICHTEL|date=January 4, 2002|access-date=February 19, 2014}}</ref> Along with the price of internet subscriptions, Comcast charges users an additional $15.00/month to rent a [[cable modem]].<ref name=MergeProblem>{{cite magazine|url=http://www.newyorker.com/online/blogs/elements/2014/02/the-real-problem-with-the-comcast-merger.html|title=The Real Problem with the Comcast Merger|magazine=The New Yorker|author=Tim Wu|date=February 14, 2014|access-date=February 17, 2014}}</ref> This fee has been seen by some as unfair,<ref name=MergeProblem /><ref>{{cite web|url=https://techcrunch.com/2009/09/16/comcast-to-rape-subs-even-more-by-raising-cable-modem-rental-fee-to-5-nationwide/|title=Comcast to (likely) fill its coffers by raising the cable modem rental fee|publisher=TechCrunch|author=Matt Burns|date=September 16, 2009|access-date=February 17, 2014}}</ref> but is waived for customers who buy their own modems.<ref>{{cite web|url=http://www.dailyfinance.com/2009/09/21/beat-the-comcast-cable-modem-price-hikes-by-your-own/|title=Beat the Comcast cable modem price hikes -- buy your own|publisher=Daily Finance|author=Josh Smith|date=September 21, 2009|access-date=February 17, 2014}}</ref> Comcast charges $20 for internet installation,<ref>{{cite web|url=http://members.jacksonville.com/business/2011-12-06/story/comcast-hike-prices-communication-packages-lower-installation-costs|title=Comcast to hike prices in communication packages, lower installation costs|publisher=The Florida Times-Union|author=Drew Dixon |date=December 6, 2011|access-date=February 20, 2014}}</ref> but the fee is waived for customers who opt to install themselves.<ref>{{cite web|url=http://www.businesswire.com/news/home/20110509006395/en/Comcast-Introduces-Triple-Play-Self-Install-Kit|title=Comcast Introduces New Triple Play Self-Install Kit|publisher=Business Wire|date=May 9, 2011|access-date=February 20, 2014}}</ref> In 2011, Comcast launched its "Internet Essentials" program, which offers low-cost internet service to families with children who qualify for free or reduced price school lunches. The [[U.S. Federal Communications Commission]] (FCC) required this budget service as a condition for allowing Comcast's acquisition of [[NBCUniversal]] in January 2011.<ref name=PCMagLaunch>{{cite web|url=https://www.pcmag.com/article2/0,2817,2390592,00.asp|title=Comcast Launches Low-Cost Internet for Low-Income Families|publisher=PC Magazine|author=David Murphy|date=August 7, 2011|access-date=February 14, 2014}}</ref> Of an estimated 2.60 million households eligible for the program, about 220,000 households participate in the program as of June 2013.<ref>{{cite web|url=http://corporate.comcast.com/images/MB-10-56-C-NBCU-Annual-Compliance-Report-2013-2014-02-28.pdf|title=SECOND ANNUAL COMPLIANCE REPORT ON INTERNET ESSENTIALS(pp 10)|publisher=Comcast|date=July 31, 2013|access-date=March 19, 2014|archive-date=June 30, 2014|archive-url=https://web.archive.org/web/20140630122337/http://corporate.comcast.com/images/MB-10-56-C-NBCU-Annual-Compliance-Report-2013-2014-02-28.pdf|url-status=dead}}</ref><ref>{{cite web|url=https://business.time.com/2012/09/20/why-arent-more-families-signing-up-for-cheap-internet-service/|title=Why Aren't More Families Signing Up for Cheap Internet Service?|publisher=Time|author=Brad Tuttle|date=September 20, 2012|access-date=March 5, 2014}}</ref><ref name=NYT012013>{{cite news|title=Mixed Response to Comcast in Expanding Net Access|url=https://www.nytimes.com/2013/01/21/business/media/comcast-internet-essentials-brings-access-to-low-income-homes.html|access-date=January 21, 2013|newspaper=The New York Times|date=January 20, 2013|last=Chozick |first=Amy}}</ref> A similar program is available from other internet providers through the non-profit Connect2compete.org.<ref name=NYT012013 /><ref name = c2c >[http://www.connect2compete.org/ Homepage connect2compete.org] accessed January 21, 2013</ref> Comcast has stated that the program will accept new customers for a total of three years.<ref name=PCMagLaunch /> In March 2014, as he met with FCC concerning the Time Warner Cable merger, Comcast vice president David Cohen told reporters that the internet essentials program will be extended indefinitely.<ref>{{cite web|url=https://www.bloomberg.com/news/2014-03-04/comcast-pledges-low-cost-web-as-it-meets-on-time-warner.html|title=Comcast Pledges Low-Cost Web as It Meets on Time Warner|publisher=Bloomberg L.P.|author=Todd Shields|date=March 4, 2014|access-date=March 5, 2014}}</ref> At the 2017 Consumer Electronics Show, Comcast unveiled a new software platform for its Arris 1682G and Cisco 3941T/3939 modems, which would offer a redesigned configuration interface, support for remote setup and management via an Xfinity mobile app, and enabling integration of supported [[smart home]] devices with other Xfinity platforms such as Xfinity TV. The new platform launched under the brand xFi in May 2017. Comcast also unveiled the xFi Advanced Gateway, a new router designed to facilitate faster Wi-Fi speeds, including support for [[802.11ac]] Wave 2, as well as internal support for [[Bluetooth Low Energy]], [[Thread (network protocol)|Thread]], and [[Zigbee]] for finer integration with [[Internet of things]] devices, and support for an accompanying line of [[Wi-Fi extender]]s (manufactured by Plume).<ref>{{Cite news|url=https://www.engadget.com/2017/12/06/comcast-xfi-advanced-gateway-available/|title=Comcast's xFi Advanced Gateway modem is now available nationwide|work=Engadget|access-date=May 23, 2018|language=en-US}}</ref><ref>{{Cite news|url=https://www.theverge.com/circuitbreaker/2017/5/8/15578424/comcast-xfi-app-router-announce|title=Comcast is trying to get in on the mesh router hype|work=The Verge|access-date=May 23, 2018}}</ref><ref>{{Cite news|url=https://www.cnet.com/news/comcast-launches-xfinity-xfi/|title=Comcast launches Xfinity xFi, turning gateways into Wi-Fi systems|date=May 7, 2017|work=CNET|access-date=May 23, 2018|language=en}}</ref><ref>{{Cite news|url=https://www.cnet.com/news/ces-2017-watch-out-wi-fi-systems-comcast-is-transforming-its-xfinity-gateway-to-a-smart-digital-home/|title=Watch out, Wi-Fi systems! Comcast is transforming its Xfinity gateway to a smart digital home platform|date=January 4, 2017|work=CNET|access-date=May 23, 2018|language=en}}</ref> In December 2022, Comcast announced that it had trialed symmetric, 10-gigabit service using [[DOCSIS]] 4.0; this service was deployed for selected Gigabit Pro fiber business customers in June 2023.<ref>{{Cite web |last=Vasani |first=Sheena |date=2022-12-12 |title=Comcast’s symmetrical multi-gigabit internet test is a preview of next year’s ‘10G’ rollout |url=https://www.theverge.com/2022/12/12/23505779/comcast-multi-gigabit-10g-docsis-40-cable-fiber-isp |access-date=2024-10-09 |website=The Verge |language=en}}</ref><ref name=":0">{{Cite web |last=Goovaerts |first=Diana |date=2023-06-14 |title=Comcast debuts symmetrical 10-gig fiber broadband tier |url=https://www.fierce-network.com/broadband/comcast-debuts-symmetrical-10-gig-fiber-broadband-tier |access-date=2024-10-09 |website=www.fierce-network.com |language=en}}</ref>
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